🚁 24/7 EMERGENCY HOTLINE: +977-9801-212000

Your Safety Partner in Nepal

Professional Emergency Medical Assistance & Rescue Coordination Across Nepal

Our Services Get in Touch

24/7 Response

Round-the-clock emergency assistance, every day of the year

🚁

Rapid Evacuation

Helicopter rescue coordination from remote high-altitude locations

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Medical Network

Connected with Nepal's best medical facilities and specialists

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International Standards

Global best practices with local operational expertise

Comprehensive Assistance Services

Professional support when you need it most

🚨 Emergency Medical Assistance

  • 24/7 multilingual emergency hotline
  • Medical consultation and triage
  • Hospital referral and coordination
  • Medical case monitoring
  • Second opinion services
  • Prescription assistance

🚁 Emergency Evacuation Services

  • Helicopter rescue coordination
  • Ground ambulance transportation
  • Medical escort services
  • International medical repatriation
  • High-altitude rescue operations
  • Nepal Army coordination

🏥 Hospital & Medical Support

  • Hospital admission arrangements
  • Direct payment guarantees
  • Quality assurance of facilities
  • Interpreter services
  • Medical supplies procurement
  • Physician liaison services

📋 Travel Insurance Liaison

  • Real-time case reporting
  • Claims documentation support
  • Cost pre-approval coordination
  • Medical report compilation
  • Insurance verification
  • Direct billing arrangements

✈️ Travel Assistance Services

  • Lost passport support
  • Emergency cash advance
  • Legal referral services
  • Embassy liaison
  • Emergency message relay
  • Travel disruption assistance

🎯 Pre & Post-Trip Services

  • Travel health advice
  • Altitude sickness prevention
  • Risk assessment for groups
  • Psychological support coordination
  • Family communication
  • Follow-up care coordination

🎯 Our Vision

To be Nepal's most trusted and reliable travel assistance partner, recognized internationally for excellence in emergency response, medical care coordination, and traveler safety across the Himalayan region.

🚀 Our Mission

Providing immediate, professional, and compassionate assistance to travelers in distress. Coordinating seamless medical evacuations with the highest safety standards while serving as a dependable partner for insurance companies and travel organizations.

Our Core Values

🛡️ Safety First

Prioritizing wellbeing and security of every traveler

⚡ Reliability

Consistent professional service 24/7/365

❤️ Compassion

Empathetic care during stressful situations

⭐ Excellence

International standards in all operations

🤝 Collaboration

Strong partnerships with key stakeholders

✓ Integrity

Transparency and ethical practices

Who We Serve

Trusted by travelers, organizations, and institutions worldwide

🌍 International Travelers

Adventure seekers, trekkers, mountaineers, and tourists exploring Nepal

🏢 Tour Operators

Travel agencies and expedition companies requiring reliable emergency backup

🛡️ Insurance Providers

Global insurance companies seeking trusted local assistance partners

🏛️ Diplomatic Missions

Embassies and consulates protecting their citizens abroad

Get in Touch

We're here to help 24/7

🚨 Emergency Contact

24/7 Hotline:
+977-9801212000
Emergency Email:
info.abcassistance@gmail.com
Languages:
English, Nepali, Hindi, Chinese, Japanese

🏢 Corporate Office

Address:
Assistance Backup Care Pvt. Ltd.
Budhanilkantha-04,Kathmandu, Nepal
Business Hours:
Sun-Fri: 10:00 AM - 6:00 PM NST
General Inquiries:
info.abcassistance@gmail.com

🤝 Partner With Us

Insurance Companies:
info.abcassistance@gmail.com
Tour Operators:
info.abcassistance@gmail.com
Diplomatic Missions:
info.abcassistance@gmail.com