Rapid Response
Dedicated dispatch and on-ground teams ready to respond anywhere in Nepal within minutes.
How We Conduct Mountain Evacuations
Our protocol for safe helicopter operations in high-altitude rescues.
Read MoreSave Lives with Professional Emergency Medical Assistance
24/7/365 Emergency Response & Medical Evacuation Services
About Assistance Backup Care
Assistance Backup Care Pvt. Ltd. was established to provide rapid, reliable, and professional emergency medical assistance across Nepal. With a mission to "Save the Life", we operate 24/7/365, delivering air and ground medical evacuations, repatriation services, and on-site medical support. Our teams are trained to operate in Nepal's diverse terrain — from urban centers to remote hills and high-altitude regions — ensuring prompt, compassionate, and clinically-sound emergency care for tourists, corporate clients, and insurers.
Air & Ground Evacuation
Integrated helicopter and ambulance services with medically-equipped transport and flight nurses.
24/7 Medical Coordination
Round-the-clock clinical coordination and telemedicine support with experienced physicians.
Medical Evacuation and Professional Emergency Assistance
Medical Evacuation
Emergency transport and critical-care transfer for seriously ill or injured patients, by road or air.
- Critical care equipment
- Medical escort by trained clinicians
- Rapid dispatch
Repatriation Services
Safe and dignified transportation of patients back to their home country with full clinical coordination.
- Custom medical travel planning
- Coordination with embassies and carriers
Third-Party Administration
Claims processing, approvals, and liaison services for insurers and corporate clients.
- Claims coordination
- Cost control insights
Call Center Services
24/7 multilingual medical guidance and incident triage, supported by clinicians and coordinators.
- 24/7 availability
- Multilingual operators
Cost Control Benefits
Transparent billing, negotiated rates with providers, and cost-effective diversion and care pathways.
- Provider network management
- Cost optimization
Emergency Assistance
Immediate on-site or remote medical assistance, stabilisation and transport coordination.
- On-site clinical response
- Evacuation coordination
Disaster Assistance
Large-scale emergency management, triage coordination and mass evacuation capability.
- Incident management
- Logistics and field support
Fraud Investigation
Specialised investigation into suspicious claims and medical fraud detection.
- Case reviews
- Collaboration with insurers
Travel Services
Assistance with travel insurance coordination, pre-travel advice and emergency travel support.
- Policy coordination
- Pre-travel checks
Awareness Programs
Training, first-aid workshops, and awareness campaigns for communities and corporations.
- First-aid courses
- Corporate training
Why Choose Assistance Backup Care
Nepal's terrain and tourism profile pose unique emergency challenges. Our local expertise, combined with international clinical standards, enables timely evacuations and coordinated care in difficult-to-reach areas. We partner with hospitals, airlines, and insurers to provide trustworthy, fast, and cost-effective care.
Local Mountain Expertise
Experienced teams in high-altitude and remote-area operations.
24/7 Rapid Dispatch
Always-on operations center for immediate case assessment.
Trusted Partners
Established relationships with healthcare providers and insurers.
What Our Clients Say
"ABC's team evacuated our injured trekker from a remote route and coordinated hospital transfer — fast, professional and deeply compassionate."
"The repatriation service was seamless. Clear communication and excellent clinical standards."
Let's Protect Your Life and Safeguard Your Journey
Immediate contact for emergencies and assistance requests — available 24/7/365.
Opening Hours
Sunday - Saturday: 24/7/365
Kathmandu, Nepal
- Phone: +977-9700055855
- Email: info@assistancebackupcare.com
- Address: ABC House,Budhanilkantha-04, Kathmandu, Nepal
